OUR APPROACH
To give our clients consistency and stability by having exceptional staff retention. It is well known that the constant change of strata managers is one of the client’s biggest frustrations. By ensuring that our staff have a reasonable workload, collaborative, supportive and rewarding workplace culture, Allied is somewhere that our staff feel at home, part of a family with a united purpose of why we are in business.
WHAT WE HAVE TO OFFER THE STRATA INDUSTRY
- Responsiveness in replying to communications, actually answering the question in a clear and concise way and being able to offer solutions and alternatives, not just a yes or no answer.
- Going over and above to assist, make clients feel heard and understood and able to navigate their way around all the legal complexities that strata owners have to abide by.
- Creating a strong sense of community amongst our building residents and a cohesive, collaborative Owners Corporation who have a well defined set of values and goals for the owners collectively to achieve and work towards.
- A strong focus on improving the asset value of the individual properties and the collective building – which is achieved by effective defect management, pro active maintenance regimes and diligent financial budgeting and management.
- Being flexible and tailored in how we treat clients and not applying a one size fits all approach.
